Friday, 4 February 2011

Communication Skills: Active Listening

Active listening is when you as the interviewer listen to the response that they are giving to you and then you show them that you have in fact listened to there response. You would do this by responding with a question that summarises what they have just said so they know that you are listening.

It is a good idea to use active listening as it shows communication between the interviewer and interviewee and this can also be shown by the eye contact between them and this therefore might make the interviewee comfortable as they know that they are being listened to and therefore will carry on talking and answering to in depth questions.


As you can see in this interview when the interviewee (Natilie Portman) is speaking and answering the questions the interviewer (Ellen Degeneres) is active listening as you can see this by the way she nods her head and agrees throughout when Natilie Portman is speaking and then she responds with a question that summarises what was said, therefore this way Natilie Portman knows that Ellen is listening to what she is saying.

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